Arias New York offers complimentary return shipping. If you are for any reason unhappy with the items you have ordered, you may submit a return request within fifteen (15) calendar days of delivery for a refund of your purchase price.
All items must be returned in their original, undamaged packaging. We will not accept returns on items that have been worn, altered, washed, or damaged in any way. Final discount items do not qualify for return.
To complete a return you must email firstname.lastname@example.org with your order number or name and reason for return. Once your return is authorized you will receive a return confirmation, instructions, international commercial invoices (where applicable) and prepaid shipping label. Your refund will be issued to your original form of payment once the return has been received and processed by our warehouse.
You may use one (1) return label to return multiple products from different orders in one package. Simply affix one of the return labels to the outside of the box. International orders must include any and all commercial invoices of the products being returned to prevent any delays with clearing international customs.